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Shipping FAQs

Do you ship internationally?

Yes, we ship all over the world. Our website will calculate the cost of shipping to your destination after you’ve added items to your shopping cart.

Delivery: how long will it take to get my package?

All orders will be despatched via our UK postal service, Royal Mail, within 3 working days of payment and arrive at your UK destination within 5 working days. International deliveries will take longer. All packages will have tracking numbers which will be included in your shipping notification email.

Please note: Royal Mail strikes will throw off our delivery advisory guidelines and may be subject to a delay of orders.

Christmas delivery dates

These are the current cut-off dates as advised by Royal Mail for safe delivery before Christmas Day.

(Due to the pandemic, these may be subject to change, and delays may occur at customs or in the delivery country.)

  • 10th December for all International orders
  • 20th December for UK deliveries

We take a few days off over the festive period. Whilst we will still be taking orders over that time, these will not be fulfilled between the 23rd-27th December. Despatch of these orders will begin on the 28th December.

What are your shipping costs?

UK order purchase value up to £30 — £3.50 Royal Mail 48 Tracked + Packaging (subject to delays if Royal Mail staff are striking).

Express Service via Royal Mail Special Delivery — £7.99 (1-3 business days).

International delivery — £12.50 Royal Mail Tracked + Packaging.

Orders over the value of £30 for customers in the UK — choose free Royal Mail UK shipping.

Can I send my order as a gift, directly to the recipient?

Yes! When you get to the checkout, you'll be able to enter your shipping address, as well as a separate billing address. We do not include invoices, pricing, or billing information in with orders.

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Contact us if you have any specific questions about an order

Planting a native tree with every order

Sustainability is at the heart of everything we do — read about our reforestation and climate action projects through our partnership with Ecologi.

Plastic-free and proud

We're proud to have been plastic-free from the day we started and as we grow, extending our ranges out to other materials, we will continue to uphold this.

Gift packaging and wrap of the year

We're very proud and excited to share that we are winners of the Stationery Matters 2022 Awards: Gift Packaging and Wrap of the Year.