Do you ship internationally?
Yes, we ship all over the world. Our website will calculate the cost of shipping to your destination after you’ve added items to your shopping cart.
Delivery: how long will it take to get my package?
All orders will be despatched via our UK postal service, Royal Mail, within 3 working days of payment and arrive at your UK destination within 5 working days. International deliveries will take longer. All packages will have tracking numbers which will be included in your shipping notification email.
Please note: Royal Mail strikes will throw off our delivery advisory guidelines and will be subject to a delay of orders.
Christmas delivery dates
These are the current cut-off dates as advised by Royal Mail for safe delivery before Christmas Day.
- 8 December for all International orders
- UK Tracked delivery: Mon 19 December
**Update to our delivery service** running as of today (16th Dec) through to our Christmas cut-off date, we'll be using courier company UPS instead of Royal Mail for all deliveries.
We'll be taking a few days off over the festive period. We will still be taking orders over that time but please note these will not be fulfilled between the 22nd-27th December. We'll begin despatching again on the 28th December.
What are your shipping costs?
UK order purchase value up to £30 — £3.50 Royal Mail 48 Tracked + Packaging (subject to delays if Royal Mail staff are striking).
Express Service via Royal Mail Special Delivery Next Day ordinarily but currently changed to UPS courier over the Christmas period — £7.99 (1-3 business days).
International delivery — £12.50 Royal Mail Tracked + Packaging.
Orders over the value of £30 for customers in the UK — choose free Royal Mail UK shipping.
Can I send my order as a gift, directly to the recipient?
Yes! When you get to the checkout, you'll be able to enter your shipping address, as well as a separate billing address. We do not include invoices, pricing, or billing information in with orders.
Planting a native tree with every order
Sustainability is at the heart of everything we do — read about our reforestation and climate action projects through our partnership with Ecologi.
Plastic-free and proud
We're proud to have been plastic-free from the day we started and as we grow, extending our ranges out to other materials, we will continue to uphold this.