Do you ship internationally?
Delivery: how long will it take to get my package?
Your order will be printed and made uniquely for you which means it will need a little time to prepare. Delivery times can vary depending on where you’re based and at what time of the year you place your order. Therefore, we advise 5-7 working days for UK based residents and up to 20 working days worldwide.
Can I send my order as a gift, directly to the recipient?
What payment methods are accepted?
Orders and returns
How do I place an order?
Once that's done, view your basket, double-check the personalised details you've typed and input any Gift Vouchers or Discount Codes you may have.
At checkout, you can either input your address details or if you're a returning customer, you'll see the address boxes are pre-filled for you. Select the type of postage you'd like and payment method, check our T&C's and then place your order.
Can I save my order and return to it?
How can I cancel or change my order?
If the book has been printed and uniquely made for you, we cannot cancel or change your order.
Do I need an account to place an order?
How do I track my order?
Otherwise, if you have been waiting longer than the advised time for delivery of your book, please do get in touch with us via our contact page and our Storigraphic team will do all they can to help.
Can I return my book for a refund or exchange?
However, if we've made an error or there's a quality issue that you are not happy about, please do contact us and we'll get that fixed for you.